Nursing research summary

Exploring the Experiences and Perspectives of new Graduate Nurses on the Push-Pull Factors of Nursing Workforce Crisis Post COVID-19

What this article is about

In brief

In focus groups with 15 new graduate nurses in the Greater Toronto Area, researchers found that inconsistent orientation, being forced into senior roles too early due to pandemic-era staff losses, and workplace violence pushed nurses toward leaving, while supportive teams, structured programs like Ontario's Nursing...

For nursing students

Study summary

Canada is facing a serious nursing shortage, with projections warning of a shortfall of more than 117,000 nurses by 2030. New graduate nurses (NGNs) are especially likely to leave the profession early, so understanding why they stay or go matters for the future of the health system. This qualitative study, published in the Canadian Journal of Nursing Research, explored the experiences of 15 new graduate nurses working in publicly funded acute care hospitals in the Greater Toronto Area. Most participants (14 of 15) were registered nurses, one was a registered practical nurse, ages ranged from 23 to 32, 93% were women, and 60% worked full-time. The researchers ran four virtual focus groups between December 2023 and January 2024, each lasting 60 to 90 minutes with three to five participants, using an 18-question semi-structured interview guide. To analyze what participants said, the team used two frameworks together: the Social Ecological framework, which looks at personal, interpersonal, organizational, and structural levels of influence, and an Intersectionality framework, which examines how social identities and power relationships shape people's experiences.

The findings were organized around the professional journey of a new nurse, described as four connected phases. The first phase covered nursing education and clinical placements. Participants who trained during the COVID-19 pandemic described reduced clinical hours and virtual placements that left them feeling underprepared, on top of highly competitive program admissions. A bright spot was that consolidation placements (the final clinical rotation before graduation) sometimes led directly to a job offer at the same hospital.

The second phase covered orientation and mentorship when starting a first nursing job. Many participants described orientation as rushed, inconsistent, or cut short. One nurse explained that after receiving only a basic orientation that was pulled back early, she still had not gotten those missed orientation shifts back nearly three years later. Isolation, heavy workloads, and insufficient mentorship compounded the problem. Where orientation went well, participants pointed to supportive teams, dedicated clinical educators, and structured programs such as Ontario's Nursing Graduate Guarantee, which pairs new nurses with extended, precepted orientation shifts.

The third and largest phase concerned the transition to independent practice, which participants described using the language of structural violence operating at multiple levels. Because so many experienced, mid-career nurses resigned during the pandemic, new graduates were often pushed into senior-level responsibilities far earlier than they expected. One nurse with only about a year and a half of experience described nights where she was the most senior nurse on the unit, calling it 'pretty scary.' Participants also described chronic understaffing, excessive workloads, horizontal violence such as gossip and bullying from colleagues, and workplace violence from patients or family members, all contributing to moral distress and burnout. When asked what would help them stay, participants pointed to mandatory nurse-to-patient ratios, more flexible and equitable scheduling, mental health supports, regular manager check-ins, and visibly supportive leadership.

The fourth phase looked at how participants saw their long-term careers. Many described a generational shift away from the traditional 20-to-30-year bedside nursing career. Instead, they talked about pursuing graduate education in nursing, public health, or health informatics, taking travel or agency nursing positions for better pay and flexibility, or leaving healthcare altogether. Opportunities for clinical leadership and advanced practice roles were identified as a pull factor that could keep some nurses in acute care.

The authors concluded that new graduate nurses face compounding challenges across their education and early career, and that systemic reform is needed to support, develop, and retain them. They called for stronger partnerships between nursing schools and clinical placement sites, better-resourced orientation programs, leadership development pathways, and policy action on staffing and workload. For nursing students and new graduates, this study is a reminder that the challenges of the first few years are widely shared, not a personal failing, and that specific, structural supports (adequate orientation, safe staffing, and mentorship) make a measurable difference in whether nurses stay in the profession.

Original publication

Source abstract and study details

Read the source abstract

Background The aim of this study is to explore the practice experiences of new graduate nurses (NGNs) in publicly funded acute healthcare settings in the Greater Toronto Area, their perspectives on the determinants of their desire to stay or leave the nursing profession, and to identify action-oriented strategies to promote retention of NGNs. Design Qualitative, descriptive Methods Fifteen NGNs participated in focus group sessions, where a semi-structured interview guide was created to generate discussion on NGNs’ lived and professional experiences. We utilised the Social Ecological and Intersectionality frameworks to guide data analysis with an emphasis on social identities, power relationships, and the personal, interpersonal, organizational, and structural determinants of nursing retention. Results Participants contextualized their major challenges within four professional development phases: 1.) accessible nursing education and practicum placement; 2) preparedness, orientation and mentorship during entry to practice; 3) navigating transition to independent practice and multi-level structural violence; 3.1) retention strategies; and 4) perspectives on professional trajectory for NGNs. Conclusion NGNs experience major challenges throughout their nursing education and career. The study findings indicate that further research and systemic reform is essential to support, develop, and retain nursing leaders in the acute care setting. Furthermore, the findings can inform the development of evidence-based nursing curriculum reform.

Source type: Journal article

Reviewed findings

Main findings

  • New graduate nurses described chronic understaffing, forced premature seniority (being the most senior nurse on shift with under two years of experience), horizontal violence from colleagues, and workplace violence from patients/families as major push factors toward leaving the profession.
  • Inconsistent or prematurely truncated orientation and insufficient mentorship were widely reported; one participant had not received orientation shifts cut nearly three years earlier.
  • Structured onboarding supports, including Ontario's Nursing Graduate Guarantee program and dedicated clinical educators, were identified as pull factors that helped some new graduates stay.
  • Participants reported a generational shift away from long-tenure bedside nursing careers toward graduate education, travel/agency nursing, or leaving healthcare entirely, citing pay, flexibility, and burnout as drivers.
  • Findings were organized into four interconnected professional-development phases (education/placement, orientation/mentorship, transition to independent practice, and professional trajectory), each with distinct push and pull factors identified using Social Ecological and Intersectionality frameworks.

Using the findings

Practice considerations

  • Employers and educators should consider strengthening clinical placement partnerships so that consolidation placements can more reliably lead to direct employment, easing the education-to-practice transition.
  • Individualized, adequately resourced orientation plans with protected precepted shifts (rather than orientation that gets cut short under staffing pressure) may reduce early burnout and improve retention.
  • Structured transition-to-practice programs, such as Ontario's Nursing Graduate Guarantee, and dedicated clinical educator roles appear to function as protective factors and could be expanded or better resourced.
  • Unit leaders and managers may need to actively guard against placing new graduates into de facto senior roles before they have adequate experience, particularly on units affected by pandemic-era attrition of experienced staff.
  • Organizational strategies suggested by participants, including mandatory nurse-to-patient ratios, flexible and equitable scheduling, mental health supports, and regular manager check-ins, are worth piloting and evaluating as retention interventions.

For educators

Teaching and appraisal notes

This qualitative descriptive study by Metersky, Al-Hamad, Ruzgar, Tan, Crasto, and Wong, published in the Canadian Journal of Nursing Research (2024/2025), addresses new graduate nurse (NGN) retention in the context of Canada's projected nursing shortfall of over 117,000 nurses by 2030 and post-COVID-19 workforce attrition. The study is a strong classroom example of applied qualitative inquiry using an explicit theoretical framework pairing, and it lends itself well to appraisal exercises on rigor, transferability, and the use of theory to structure thematic analysis.

Methodologically, the researchers recruited 15 NGNs from publicly funded acute care facilities in the Greater Toronto Area (14 RNs, 1 RPN; ages 23-32; 93% female; 60% full-time) and conducted four virtual focus groups (three to five participants each, 60-90 minutes) between December 2023 and January 2024, guided by an 18-item semi-structured interview protocol. Analysis was informed jointly by the Social Ecological framework (personal, interpersonal, organizational, structural levels of influence) and an Intersectionality framework attentive to social identities and power relations. This dual-framework approach is worth discussing with students: it allowed the team to locate individual-level distress (e.g., burnout, isolation) within organizational and structural conditions (e.g., staffing policy, pandemic-driven attrition of senior staff) rather than treating retention as solely a matter of individual resilience.

Findings are organized into four professional-development phases, each with identifiable push and pull factors. Phase one (education/placement) surfaced pandemic-related disruptions to clinical hours and virtual placements as push factors, with consolidation placements leading to direct hire as a pull factor. Phase two (orientation/mentorship) found inconsistent, truncated orientation and insufficient mentorship as major push factors, illustrated by a participant who, nearly three years post-hire, had never received the orientation shifts cut from her original onboarding; structured programs such as Ontario's Nursing Graduate Guarantee and dedicated clinical educators were identified as protective. Phase three (transition to independent practice) was the richest theme, framed by participants as multi-level structural violence: pandemic-driven resignation of experienced nurses forced NGNs into de facto senior roles prematurely, compounded by chronic understaffing, horizontal violence (gossip, bullying) and external workplace violence, producing moral distress and burnout. Participant-generated retention strategies here included mandatory nurse-to-patient ratios, flexible/equitable scheduling, mental health supports, and consistent managerial engagement. Phase four (professional trajectory) captured a generational shift away from long-tenure bedside careers toward graduate education, travel/agency nursing, or exit from healthcare altogether, with advanced practice and clinical leadership pathways identified as retention levers.

For appraisal discussion, the authors themselves note limitations: the sample is drawn from a single geographic region (Greater Toronto Area), constraining transferability to rural, remote, or other provincial contexts; RN participants substantially outnumbered the single RPN participant, limiting insight into RPN-specific experiences; and gender-based inequities, despite the near-uniformly female sample, were not deeply explored despite the intersectional framing. Faculty may want to prompt students to distinguish focus-group qualitative description (rich, context-bound, not intended to be statistically generalizable) from the policy-level recommendations the authors draw from it — namely stronger education-practice placement partnerships, individualized orientation and self-scheduling, mandatory staffing ratios, and structured leadership pathways. This tension between small-sample qualitative depth and system-level policy recommendations is a productive discussion point for research methods and health policy seminars alike, as is the framework's implicit critique of individualizing burnout without naming structural drivers.

Critical appraisal

Limitations

  • The sample was drawn from a single geographic region (the Greater Toronto Area), limiting transferability of findings to rural, remote, or other provincial and national contexts.
  • Participants were overwhelmingly registered nurses (14 of 15), with only one registered practical nurse, so the study may not adequately capture RPN-specific retention experiences.
  • The sample of 15 participants across four focus groups is small and self-selected, which is appropriate for qualitative description but does not support statistical generalization.

Classroom use

Discussion Questions

  • How do the push and pull factors identified in this study compare to your own or your peers' early experiences transitioning into nursing practice?
  • In what ways might the Social Ecological framework help distinguish between problems that are the responsibility of an individual nurse versus problems that require organizational or structural solutions?
  • Why might pairing an Intersectionality framework with a Social Ecological framework add value when studying nursing workforce retention, and what does this study suggest about the limits of that pairing (e.g., gender not being deeply explored)?
  • What specific features of Ontario's Nursing Graduate Guarantee program seem to address the orientation and mentorship gaps described by participants?
  • How should nurse leaders respond when pandemic-era attrition of experienced staff forces new graduates into senior roles earlier than expected?
  • What are the risks and benefits, from a health-system perspective, of new graduates increasingly pursuing travel/agency nursing or leaving bedside care for graduate education?

Knowledge check

Quiz

1. What was the primary aim of this study?

  1. To measure nurse salaries across Ontario hospitals
  2. To explore new graduate nurses' experiences and the push-pull factors influencing their decision to stay in or leave the nursing profession
  3. To evaluate the clinical competence of new graduate nurses
  4. To compare nursing curricula across Canadian universities
Show answer and rationale
Answer: To explore new graduate nurses' experiences and the push-pull factors influencing their decision to stay in or leave the nursing profession
Rationale: The abstract states the aim was to explore NGNs' practice experiences and perspectives on determinants of their desire to stay or leave, and to identify action-oriented retention strategies.

2. How many new graduate nurses participated in this study?

  1. Five
  2. Ten
  3. Fifteen
  4. Twenty-five
Show answer and rationale
Answer: Fifteen
Rationale: The abstract states 'Fifteen NGNs participated in focus group sessions.'

3. Which two theoretical frameworks guided the data analysis?

  1. Biomedical model and Health Belief Model
  2. Social Ecological and Intersectionality frameworks
  3. Roy Adaptation Model and Systems Theory
  4. Transtheoretical Model and Social Cognitive Theory
Show answer and rationale
Answer: Social Ecological and Intersectionality frameworks
Rationale: The abstract states the researchers 'utilised the Social Ecological and Intersectionality frameworks to guide data analysis with an emphasis on social identities, power relationships, and the personal, interpersonal, organizational, and structural determinants of nursing retention.'

4. What data collection method was used in this study?

  1. Anonymous online surveys
  2. One-on-one telephone interviews
  3. Four virtual focus group sessions with a semi-structured interview guide
  4. Retrospective chart review
Show answer and rationale
Answer: Four virtual focus group sessions with a semi-structured interview guide
Rationale: The full text describes four virtual focus groups conducted between December 2023 and January 2024, using an 18-question semi-structured interview guide.

5. According to the full text, what happened to one participant's orientation shifts?

  1. She received extra orientation shifts due to high acuity needs
  2. Her orientation shifts were pulled off early and, nearly three years later, she still had not received them back
  3. She was given a full year of precepted orientation
  4. Her orientation was extended because she requested it
Show answer and rationale
Answer: Her orientation shifts were pulled off early and, nearly three years later, she still had not received them back
Rationale: The full text quotes a participant: 'I got a basic orientation...pulled off early...it's almost been three years, I've never gotten those orientation shifts back.'